Returns & Exchanges

At TIGC, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return and exchange process ensures a hassle-free experience within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship the Item

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing